7+ Steps to Resolve SSL Certificate Bugs

Ebuilderz
3 min readJan 21, 2021

Website owners prefer using sites with SSL certificates on the internet because they are much safer and secure. Besides that, search engines and consumers also prefer sites that have SSL certificates because they don’t pose any security threats. This number keeps increasing every year.

An SSL certificate refers to encrypted information between the website and the visitor, which provides a standard security. Since this type of security helps to keep information such as payment and passwords safe, the visitor prefers it since it minimizes the risk of cybercrime and identity theft. The HTTPS in front of the URL shows that the site is secure. You will also see a padlock icon just before the URL in the address bar.

The outcome of having an insecure website are hits to their conversions and traffic. Many internet users will skip these sites because they are flagged as “Not secure” in Google Chrome. The good news is that today, many web hosts provide SSL certificates with their plans. Thus the website owner doesn’t need to install or renew the SSL certificate.

If you are using WordPress.org, most hosting providers include the SSL certificate ad part of their packages. This is because WordPress.org is a self-hosted platform. If you are using a solution that doesn’t include an SSL certificate, you should switch to a hosting provider that offers this type of security.

Today, we are going to address how to resolve SSL connection error issues that really annoy users. We are going to look at the different steps on how to get rid of these bugs to ensure that your website runs smoothly again.

What is an SSL error?

When a web browser finds it hard to verify the SSL certificate installed on a website, or will show an SSL certificate error. Instead of connecting you to the site you want, a message will display on the screen warning you that the website is insecure. There are two factors that determine how the error message will look like. One of them is the browser that you are using. The second one is the type of SSL certificate error that is shown on the screen.

How to Resolve SSL Certificate Bugs

  • Look for what is causing the error using an online tool — The first thing you need to do is look for the root of the problem using an online tool. These online tools are meant to establish what is causing the SSL certificate error.
  • On your website server, install an intermediate certificate — If you’ve established that the error is caused by an untrusted SSL certificate authority, you will have to install an intermediate SSL certificate.
  • Create a new Certificate Signing Request — If the SSL error is still there, the problem may be caused by installing the SSL certificate in the wrong way. If this is so, then you need to create a new certificate signing request again.
  • If you are sharing an IP address, switch to a dedicated IP address — The cause of the error may also be as a result of a shared IP address. If this is so, then you will need to switch to a dedicated IP address.

Conclusion

These are some of the ways of getting rid of an SSL connection error on your website. Once you know where the problem lies, it is very easy to fix SSL certificate bugs. We hope that this article was valuable to you and you now know how to resolve SSL certificate bugs on your website.

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eBuilderz Infotech provides effective and efficient web design techniques.